Booking terms

Before you reserve

Last updated: 11 October 2026

Online reservations

Online reservations are available for 1–8 guests, up to 90 days in advance, in 30-minute intervals. Minimum online notice is set by the administrator. With no minimum notice, same-day future times may be booked subject to availability. The selected minimum applies equally to Restaurant bookings for 6–8 guests. Reservations for 9 or more guests are by telephone only. For these groups or shorter notice, call +44 7522 111442. A booking is made for one selected experience only: Bistro indoors, Bistro terrace, or Restaurant. The private room can be reserved by telephone only on +44 7522 111442.

Restaurant deposits

Restaurant bookings for 6–8 guests require a £10 per-person non-refundable deposit, deducted from the final bill. This does not apply to Bistro or terrace bookings. Payment is made through Square. A table is held for 15 minutes during checkout; payment must be verified before the booking is confirmed. If payment is received after the hold expires, contact the restaurant for manual review and do not pay again.

Christmas menu

Christmas menu bookings are available by telephone only on +44 7522 111442. The Christmas menu retains its separate fixed price and £15 per-person non-refundable deposit, with the pre-order requirements stated in the Christmas menu. The booking form displays the Christmas notice only while that menu is active.

Arrival

Please arrive on time. If the party has not arrived within 30 minutes of the booked time and has not contacted us, Soleá may cancel the reservation and release the table.

Cancellation

You may cancel at any time through the personal cancellation link in your confirmation email. If you cannot attend, please cancel online or call the restaurant so the table can be offered to another guest.

Availability and table allocation

Reservations are subject to the tables opened by the administrator. Soleá may join or separate compatible tables and may make a reasonable table adjustment while keeping the chosen area. The terrace is weather-dependent and may be unavailable or closed for safety or operational reasons. If this affects an existing reservation, the restaurant will try to contact you and offer an alternative.

Service hours

The booking form displays the current service schedule set by the administrator. Opening and kitchen times may change on special dates; closed dates and times cannot be reserved online.

Menus and allergies

Prices, dishes and ingredients may change. Dietary and allergen labels describe the current menu but cannot guarantee an allergen-free environment. Guests with allergies or medical dietary requirements must speak directly with staff before ordering.

Contact

Soleá Bistro, 5–7 Norfolk Street, Cambridge CB1 2LD · info@soleabistro.co.uk · +44 7522 111442.